Jambo Collections
A connected ERP for luxury home fragrances, from artisanal manufacturing to specialised shipping
E-commerce Invoicing CRM Production Sales Inventory Manufacturing Traceability
Jambo Collection is a Belgian brand specialising in premium home fragrances, including scented candles, reed diffusers and room sprays. Inspired by destinations around the world, its collections combine distinctive fragrances with carefully designed decorative objects. Working with renowned perfumers in Grasse and local Belgian artisans, Jambo brings together craftsmanship, quality and a commitment to more sustainable production.
Selling directly online and through a network of retailers, the company serves both B2C and B2B customers. As its operations grew, managing production, sales and shipping through a home-built ERP became increasingly limiting. Jambo needed a reliable, long-term solution that could support its business without depending on a system developed in-house.
Challenge
Replacing a home-built ERP with a system designed for long-term growth.
4 Key objectives to reach
- Replace the in-house ERP with a sustainable solution that can evolve alongside the business.
- Connect online sales, purchasing, inventory and manufacturing to simplify day-to-day operations.
- Automate product labelling across multiple formats, colours and regulatory requirements.
- Manage the specific documentation and shipping constraints associated with dangerous goods across different transport methods.
Solutions
The priority was to simplify Jambo's operations without adding unnecessary complexity. Eezee implemented Odoo as the backbone of the business, bringing its main operational processes together in one environment while connecting its existing eCommerce activities.
The project focused on practical improvements for a small team of five users, with particular attention to the manufacturing and logistics requirements that make Jambo's products more complex to handle than standard retail goods.
1An integrated system from sales to manufacturing
Odoo replaced Jambo's home-built ERP with a connected environment covering sales, purchasing, inventory, manufacturing and invoicing. The integration with PrestaShop connects online orders to the operational workflow, allowing the team to manage customer orders and product availability alongside manufacturing and stock movements.
2Automated product labelling adapted to each reference
Jambo's products require several labels in different formats and colours, depending on the product and its packaging. Rather than managing these documents manually, Eezee implemented an automated labelling process using Product Label Builder. This ensures that the appropriate labels can be generated consistently from product data, while accommodating the brand's specific visual requirements.
3Shipping documentation adapted to dangerous goods
Shipping home fragrances involves requirements that go beyond standard parcel preparation. Depending on the transport method, different documentation and declaration formats may be required. Eezee developed an automated DGD reporting process tailored to these requirements, helping Jambo prepare the appropriate documentation for air, road and sea transport.
Result
Simpler processes
& more reliable
daily operations
Smoother production, stronger expertise
Before Odoo, Jambo relied on an internally developed ERP to manage its operations. Moving to a standard, extensible business management system gives the company a more sustainable foundation, with its main processes connected in one environment rather than depending on a home-built tool.
The new setup also addresses some of the business's most specific operational constraints. Product labelling is automated, and dangerous goods documentation can be generated according to the relevant transport requirements. This reduces the need to handle these processes separately and makes day-to-day operations easier to manage for a small team.
By connecting its commercial and operational activities, Jambo now has a system that can evolve with its product range and sales channels, while preserving the flexibility required by a premium, craft-driven brand.
- A long-term ERP solution replacing the home-built system
- Connected sales, purchasing, inventory and manufacturing processes
- Automated generation of product labels with consistent visual formatting
- More efficient preparation of dangerous goods documentation for different transport methods
- A more streamlined workflow connecting online orders with operational activities
Automated product labels tailored to every reference
Jambo's products combine different packaging formats, label dimensions and visual requirements. Some labels need to adapt to the colour of the candle itself, using white lettering for darker products, for example. Managing these variations manually would create unnecessary work and increase the risk of inconsistencies. Eezee used Product Label Builder to automate this process while preserving Jambo's product presentation.
- Multiple labels can be generated for a single product, according to the required formats and specifications.
- Label layouts accommodate different sizes, colours and product-specific information.
- Text colour can adapt to the product's appearance, including white lettering for darker candles.
- Label generation is automated through Product Label Builder, reducing repetitive manual preparation and helping maintain consistent output.
Automated DGD reports for air, road and sea transport
Jambo's home fragrances are subject to specific shipping requirements because they contain products classified as dangerous goods. Preparing the corresponding documentation requires the right information and a document format adapted to the chosen transport method. Eezee developed a dedicated reporting template to automate this complex step.
- DGD reports are generated automatically from the relevant information available in the system.
- The document template adapts to the specific requirements of air, road and sea transport.
- The report layout incorporates the information and structure required for the applicable transport documentation.
- Automating report generation reduces the need to prepare these documents manually for individual shipments.
Online orders connected to operational workflows
Jambo sells directly to consumers through its online store while also serving professional retailers. Connecting eCommerce with the operational system was essential to avoid managing online orders separately from inventory, sales and fulfilment activities.
- The PrestaShop connector links the online store with Odoo, bringing online orders into the operational workflow.
- Sales information is connected to inventory management, improving visibility over orders and product availability.
- The team can manage online sales alongside purchasing and manufacturing processes within Odoo.
- A connected workflow reduces the need to switch between separate tools to follow the progress of customer orders.
Meet our experts !
Valentine was in charge of this amazing project !
Let’s talk about how Odoo can do the same for you.
